Returns & Exchanges

At AuraFragrance, we want you to be completely satisfied with your purchase. If you are not happy with your scent, you can return or exchange unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer support team with your order number and the reason for your return.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging and attach the prepaid shipping label provided by our team.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and ensure you receive a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.